For Eyes at 1052 West Patrick Street in Frederick, Maryland

Customer Reviews about For Eyes

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  I have used Dr. Gilligan and For Eyes in Frederick on two separate occasions for glasses. Dr. Gilligan is professional, competent, and easy to communicate with. However my experience with his staff in this recent purchase has been terrible. As soon as my two pair of glasses came in, I noticed that the bifocal line on my reading glasses was completely at the wrong angle. Like at a 45 degree angle. No problem, they were going to be sent back to be done properly. But my distance glasses were also wrong. The right lens was obviously unclear. I asked the tech to check and be sure they had been made to the correct prescription, and he assured me they had been. He said the doctor required me to use them for at least ten days before coming back for a recheck. So I waited. I felt dizzy a lot and had headaches. I took off work and went back to see Dr. Gilligan. Imagine my shock to hear that, in fact, my glasses had NOT been made to the correct prescription. I never even saw Dr. Gilligan. I wasted an afternoon off for a mistake which could have been easily corrected in my previous visit. On top of this, there was no apology, not even a rueful sigh. I wasn't even offered a glasses case for the reading glasses I was picking up. Dr. Gilligan needs better support staff, but I won't be there to see it.
  November 18, 2017

  by Debbie Alexander

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